Responsible Gambling at Bohemia

Why Safer-Gambling Tools Exist

Bohemia offers pokies and casino games for entertainment, not as a way to make money. Safer-gambling tools exist to help you keep play within limits you choose, before a session, not during one.

These tools work best when you set them while you are calm and clear-headed, not after a loss. They put a boundary between you and the next deposit or the next spin, and that boundary is entirely under your control.

This page explains each tool, how to switch it on, how self-exclusion works, and where to find real local support. Everything here applies strictly to players aged 18 and over.

Setting A Limit: Step By Step

Deposit limits, loss limits and time limits all follow the same basic process. Here is how to set one on your account.

1. Log in to your Bohemia account and open your account or profile settings.
2. Find the responsible gambling or safer-play section of the settings menu.
3. Choose which limit you want to set: deposit, loss, or session time.
4. Select the period: daily, weekly, or monthly.
5. Enter the amount or time you want as your cap.
6. Confirm the change and check your account to make sure it is active.
7. Contact support if you want to lower a limit immediately, as decreases can apply straight away while increases take effect after a cooling-off period.

Reality Checks

A reality check is a pop-up reminder that appears during play, showing how long you have been logged in. It does not stop the session, but it gives you a clear moment to decide whether to keep playing or log off.

Self-Exclusion And How It Works

Self-exclusion lets you close off access to your account for a set period, so you cannot deposit or play while it is active. It is intended for players who want a complete break rather than a partial limit.

How To Request It

Contact support through your account and ask to activate self-exclusion. State the length of time you want, whether that is weeks, months, or longer. Once confirmed, your account is restricted for that full period.

What Happens During Self-Exclusion

• You cannot log in to deposit or place bets while excluded.
• The exclusion stays in place for the full period you chose, it cannot be reversed early just because you change your mind.
• Marketing emails and promotional contact should stop once self-exclusion is active.
• You can request information on local support services at the same time you set up exclusion.

Self-exclusion through Bohemia applies to your account on this site. For a national self-exclusion option covering licensed Australian wagering operators, visit BetStop, the National Self-Exclusion Register, though note this is separate from offshore casino accounts.

Safer-Gambling Tools At A Glance

Recognising The Warning Signs

Problem gambling can develop gradually, and it often goes unnoticed until it affects money, relationships or mental health. Knowing the signs early makes it easier to act.

Behavioural Signs

• Spending more time or money on pokies than you planned to.
• Chasing losses by depositing again to try to win back what you lost.
• Lying to family or friends about how much you play or spend.
• Neglecting work, study or household responsibilities because of play sessions.
• Feeling restless, irritable or anxious when you try to cut back or stop.

Financial Signs

• Borrowing money, using credit, or selling items to fund play.
• Struggling to cover bills, rent or essentials after gambling spend.
• Hiding bank statements or transactions from people close to you.

If any of this feels familiar, it is worth pausing and reaching out for support. Acting early makes the biggest difference.

Where To Get Help Locally

Free, confidential support is available across Australia, 24 hours a day. You do not need to be in crisis to reach out, and these services are separate from any casino operator.

• Gambling Help Online: call 1800 858 858 or visit gamblinghelponline.org.au for live chat, phone support and counselling referrals, available 24/7.
• Lifeline: call 13 11 14 for crisis support if you are feeling overwhelmed or unsafe.
• BetStop: the National Self-Exclusion Register for licensed Australian wagering services, found at betstop.gov.au.

These services are staffed by trained counsellors who understand gambling-related stress, debt and family impact. Conversations are confidential and free.

Bohemia is intended for players aged 18 and over. If gambling stops being fun, or starts affecting your finances, relationships or wellbeing, please contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au.

Frequently Asked Questions

How do I set a deposit limit on my Bohemia account?

Log in, go to account settings, find the responsible gambling section, and choose deposit limit. Select daily, weekly or monthly, enter your amount, and confirm. The limit applies immediately once saved.

Can I lower my deposit or loss limit immediately?

Yes, decreasing a limit can take effect straight away once you confirm the change. Increasing a limit usually involves a cooling-off period before the higher amount becomes active, to prevent impulsive changes.

What happens if I self-exclude and then want to log back in?

You cannot access your account for the full period you selected when setting up self-exclusion. It is designed to be firm, so the exclusion period runs its course before access is restored.

Does self-exclusion on Bohemia also block other online casinos?

No, self-exclusion through Bohemia applies only to your Bohemia account. For exclusion covering licensed Australian wagering operators, use BetStop, the National Self-Exclusion Register, which is a separate government service.

Is Gambling Help Online free and confidential?

Yes, Gambling Help Online is a free, confidential service available 24/7 by phone on 1800 858 858 or via live chat at gamblinghelponline.org.au. You do not need to give personal details to get support.

What are the warning signs I should watch for in myself or someone else?

Key signs include chasing losses, spending beyond what was planned, borrowing money to gamble, lying about play, and feeling irritable when trying to stop. Noticing these early makes support more effective.